Delivery & Collection

 

Ordering

We offer a day one for day three delivery, but if we can fulfill your order sooner we will be in touch to let you know. So for example order on a Monday and you will receive the order on a Wednesday. Any orders placed on a Sunday wont be processed until the Monday.

Delivery costs

Delivery in the following postcodes with be charged at £4.50 inclusive of VAT.

BH1, BH2, BH3, BH4 and BH13.

The following postcodes will be charged at £6.00 inclusive of VAT.

BH5, BH6, BH7, BH8, BH9, BH10, BH11, BH12 and BH14.

If you are outside of these postcodes and would like a delivery, please call the shop on 01202 611027 to discuss your requirements.

Returns and Refunds

For all orders placed, there is a 24-hour cancellation policy. If you do not cancel within this time, you may still be charged.

It is the responsibility of the customer to inspect all goods upon arrival or as soon as possible on the day of delivery. Should there be any damages, shortages, or goods that you are not satisfied with please contact us within 24 hours.

If you are due a Refund, we will either transfer the money back to you within 48 hours or you can have a credit on your account which you can use on your next order.

Alcohol Sales

Anyone that purchases alcohol as part of their order must be over the age of 18. The delivery driver will request identification if the person receiving the order appears to be under the age of 25 in accordance with the challenge 25 scheme. Unfortunately we cannot leave alcohol if no one is at home to receive it.

Acceptable forms of age verification ID are a driving licence, a passport or a Pass card.